Returns & Exchanges
At SmoothSpine, we want you to feel as good as you look; if your purchase isn't a perfect fit, you can return it within 30 days of delivery. Items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup for convenient processing.
Receive Your Refund
After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing