Frequently Asked Questions
Everything you need to know about SmoothSpine products and services.
How do I determine the correct size for my SmoothSpine apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest and waist circumference to match against our specific garment dimensions for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start a request.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Are SmoothSpine products machine washable?
Yes, most of our items are machine washable. We recommend using cold water on a gentle cycle and hanging to dry to preserve the fabric's integrity and shape over time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments via Klarna.
Do you offer international shipping?
Yes, SmoothSpine ships to over 50 countries worldwide. Shipping costs and estimated delivery dates will be calculated automatically at checkout based on your delivery address.